Best the store had that I shopped
cyoung
12/4/2024
The dryer runs for way too long. Clothes are always dried before it shuts off. It does not have a buzzer go off when clothes are dry
Originally posted on SpeedQueen.com
No, I do not recommend this product
Performance
Quality
Value
Disappointed
BeachAnchor
12/3/2024
Used it three times. Fourth time, alarm loudly sounded indicating door was open (it wasn't) and despite opening and closing door and even unplugging dryer overnight to attempt to reset mother board, no luck. Dryer ran but without heat and with ear-splitting and unceasing alarm. Technician from store where we bought it had to order new board and we are without a dryer for up to two weeks. Expected more, considering Speed Queen's excellent reputation and the fact we spent more on this dryer than any others we considered.
Originally posted on SpeedQueen.com
No, I do not recommend this product
Performance
Quality
Value
Speed Queen - DR5004WE
Rusty Shakelford
11/29/2024
This is the best washing machine we have ever owned.
Originally posted on SpeedQueen.com
Yes, I recommend this product
Performance
Quality
Value
good but not great
RuthandDan
11/29/2024
The auto-sensing feature does not dry items completely, so we have to use the time dry. But the only choices are 30 or 60 minutes, nothing in between. It is necessary to set a kitchen timer to check the items every 15 or 20 minutes.
Originally posted on SpeedQueen.com
No, I do not recommend this product
Performance
Quality
Value
Not enough time options
Laner
11/27/2024
I've owned this dryer for a month and am still trying to find the right settings to get my clothes dry. My old GE dryer was always able to dry to near perfection on the "automatic" setting. With this dryer I'm really struggling (and yes, I've read the manual). Right now I use the 30 minute setting and re-set for another 30 as needed. It's a bit frustrating!!! This dryer is also MUCH louder than the 20+ year old GE dryer I had previously. Would also like a volume control on the end of cycle buzzer.
Originally posted on SpeedQueen.com
No, I do not recommend this product
Performance
Quality
Value
Speed Queen Dryer
EKT1
11/26/2024
Wrinkles clothes doesn't matter what setting it is on
Originally posted on SpeedQueen.com
No, I do not recommend this product
Performance
Quality
Value
Large efficient dryer.
Libby115
11/25/2024
This dryer has a large drum & is well lit inside. It seems to dry clothes & linens efficiently. Controls take a little time to get use to.
Originally posted on SpeedQueen.com
Yes, I recommend this product
Performance
Quality
Value
Quality Appliance
Simms06
11/24/2024
I'm very pleased with my recent purchase of the Speed Queen DR5.
Steam Refresh is a thoughtful added feature.
Originally posted on SpeedQueen.com
Yes, I recommend this product
Performance
Quality
Value
Dryer failed after one load
ajsboat46
11/22/2024
Brand new machine stopped working after first load of drying on day it was installed, 10-12-2024. Seller said it is my responsibility to call in service request, but they would put it in as a favor. on 10-14-24 I called speed queen and they did not have a repair request from the local service department so they placed one. 10-16-24 service man arrived, never seen the problem and had to contact SQ engineering. SQ engineering told service person they are aware of this failure from other complaints and need to send out replacement parts. I called SQ customer service and they said there is no tracking for the parts and they wont honor a "Good Faith Payment" for me to do my laundry while they sort this out. The customer service person, xxx, actually hung up on me rather than trying to resolve the situation. During the end of call survey when I gave a satisfaction of very poor #1 the phone survey said that was an unacceptable answer and asked the question again. After another answer of very poor #1 the survey hung up on me too. Big question is that since engineering knows of this failure why is SQ still selling this model number??? There are no recalls or no ship orders and I believe this is unprofessional for a company like SQ. Even this review process is disconnected, it is for a dryer and asking questions about agitator size and wash quality. In hindsight i see that the BBB only has a C- rating for SQ. Would not have purchased SQ if i seen this before the incident. Service person arrived with new parts and fixed machine with new parts in 10 min on 10-24-24, some 12 days after delivery of brand new machine. Dryer has performed as advertised since repair.
Originally posted on SpeedQueen.com
No, I do not recommend this product
Performance
Quality
Value
Best on the market
Baers
11/22/2024
I really like my new Speed Queen dryer. It has a nice big drum and I like that the lint trap is inside the front door instead of on top, like some of the dryers we looked at. It's quiet and I'm hoping it will last 26 years like my last dryer did.
Originally posted on SpeedQueen.com
Yes, I recommend this product
Performance
Quality
Value
Thanks Speed Queen
SBWW
11/20/2024
Loving our new Speed Queen dryer. Hope it will last the 28 years our Kenmore did. Like the features on our model. But I am missing the hamper door like our old one had.
Originally posted on SpeedQueen.com
Yes, I recommend this product
Performance
Quality
Value
Best machine I have ever purchased.
Sher65
11/18/2024
I like the different options on the machine. My clothes come out smelling fresh and clean.
Originally posted on SpeedQueen.com
Yes, I recommend this product
Performance
Quality
Value
Broke in 3 weeks
Annie90
11/16/2024
I was so excited to purchase my new speed queen washer and dryer set, we have heard so many raving reviews. We had it delivered and installed in our new construction home. Within 3 weeks , our dryer was broken. We are now a month into this nightmare and still without a dryer. Speed Queen customer service has done nothing but gave us the run around and essentially told us they can do nothing about it other than have it serviced to be fixed. So here we are, still waiting to have our brand new dryer repaired, that was obviously faulty from the start. Extremely disappointing when Speed Queen is "supposedly" the best of the best.
Originally posted on SpeedQueen.com
No, I do not recommend this product
Performance
Quality
Value
Time will tell
kelsey0812
11/15/2024
Purchased this Speed Queen dryer on the recommendation of my sister. I have had problems with 2 GE dryers which each lasted just a little over 3 years so I knew I was going to buy something with better quality. My sister has used Speed Queen for years and thinks highly of them. I have only had my dryer a little over a month and so far everything is good. For the price, I hope it lasts longer than 3 years. It does seem to dry the clothes quicker.
Originally posted on SpeedQueen.com
Yes, I recommend this product
Performance
Quality
Value
Took 1 month to fix
KWhipp
11/14/2024
Our machine was less than one year old and it took 1 month to fix. Needles to say it made life difficult for a family of 5. We bought it for its durability but so far it hasn't lived up to our expectations.
Originally posted on SpeedQueen.com
No, I do not recommend this product
Performance
Quality
Value
Different choice..
RennyRue
11/13/2024
I never purchased from the Speed Queen brand before. It was out of my budget, but I was sold on the longevity of the brand. Positives are it's quiet, it doesn't vibrate while in use, the lint catcher placement is great for me,and again the longevity of the brand itself. Negatives are it's quite doesn't dry as well as I was lead to believe it would.
Originally posted on SpeedQueen.com
No, I do not recommend this product
Performance
Quality
Value
Great machine
Jim L
11/13/2024
Works great and quiet. Sales person knowledgeable and simple operation
Originally posted on SpeedQueen.com
Yes, I recommend this product
Performance
Quality
Value
Best purchase!
LaurNor
11/13/2024
Wish I would have started with Speed Queen 4 machines ago! Very satisfied!
Originally posted on SpeedQueen.com
Yes, I recommend this product
Performance
Quality
Value
Very high quality
Tom1953
11/7/2024
Very best quality. Well worth the extra cost. Made to last
Originally posted on SpeedQueen.com
Yes, I recommend this product
Performance
Quality
Value
Expected more from a Speed Queen dryer
DLCRF
11/5/2024
I was excited to reintroduce Speed Queen back into my life. Growing up, we always had a Speed Queen Washing Machine and Dryer. However, after purchasing my Speed Queen dryer and using it for less than one week, I had an issue with it. The panel showed the door was open when it was not and the extended tumble light was also on; while the dryer was not running. There was also an extremely loud shrieking sound coming from the dryer and the only way to stop it was to unplug the dryer. The dryer was also not heating, but running until it was unplugged.
I called the Speed Queen customer service number and after waiting 25 minutes on hold, the agent told me I needed to contact the place of purchase, which was Abt, in Glenview, IL. I then did so and had to wait over a week for a service appointment.
When the repairman came to look at the dryer, he fiddled with it a bit and was able to get the noise to stop and the dryer resumed heating and the lights went off. He also said it may be a problem with a panel, so we ordered the panel and hoped we would not need it.
It took over 10 days for the part to come in, but the dryer was still working, so we did not schedule service. Two days later, the lights came on again, the dryer would not heat and the shrieking sound returned. I immediately called for service from Abt and they were able to schedule me with only a three day wait, after I pleaded my case and told them I have been having trouble with the dryer basically since I accepted delivery.
During the second service call, the new panel was installed, the dryer heated, the lights did not come on and there was no shrieking sound. I have now been using the dryer for a little over 10 days and so far, so good.
I was very disappointed in this Speed Queen product and am hesitant to recommend your company to family and friends. I am hoping this is the end of my story and I will enjoy many years of a working dryer.
Originally posted on SpeedQueen.com
Yes, I recommend this product
Performance
Quality
Value
nice dryer
pb67
10/29/2024
Most durable dryer. I am very impressed with my purchase.
Originally posted on SpeedQueen.com
Yes, I recommend this product
Performance
Quality
Value
Disappointed
GT 99
10/28/2024
I have heard and read good reviews about speed queens durability and longevity however that is not been my expense. For the price I could have gotten 2 no name dryers and had just as much if not longer time out of them. Live and learn.
Originally posted on SpeedQueen.com
No, I do not recommend this product
Performance
Quality
Value
Wisconsin made
Happy laundry person
10/28/2024
Family has used Speed Queens for several years, so I purchased again!
Originally posted on SpeedQueen.com
Yes, I recommend this product
Dryer Review
pgaiser
10/27/2024
We spent quite a bit of time researching dryers before purchasing this product. We have only had this product for about a month - but we are very confident we have purchased a top quality product.
Originally posted on SpeedQueen.com
Yes, I recommend this product
Performance
Quality
Value
Great product
Wavey Dave
10/24/2024
Very durable washer & gas dryer. I proud I purchased a speed queen brand.
Originally posted on SpeedQueen.com
Yes, I recommend this product
Performance
Quality
Value
"3 Years In, But the Squeaks Won't Quit
Mario17
10/21/2024
I've had my Speed Queen dryer for three years, and for the past four months, it's been plagued by an irritating squeak during use. Despite multiple technician visits, the issue remains unresolved, leaving me frustrated with both the product and the service. I originally chose Speed Queen for its reputation for reliability, purchasing both the washer and dryer, but so far, they've been subpar compared to other brands I've owned. I expected more, and unfortunately, the performance just isn't living up to the hype.
Originally posted on SpeedQueen.com
No, I do not recommend this product
Performance
Quality
Value
Speed Queen Dryer
jmg77584
10/17/2024
The dryer works as expected and the clothes dry nicely. There is a loud sound when drying medium to heavy loads, but a tech came out and ordered a part. The part took about two to three weeks for the tech to return for the repair. The repair is scheduled for next week. Overall we are happy with the dryer.
Originally posted on SpeedQueen.com
Yes, I recommend this product
Performance
Quality
Value
Very pleased
DocBrown
10/17/2024
Simple to work and very energy efficient. Had no choice but to go with Speed Queen and definitely don't regret it
Originally posted on SpeedQueen.com
Yes, I recommend this product
Performance
Quality
Value
Great dryer
KPinbradley
10/12/2024
Much quieter and more efficient than my previous dryer. I had been looking for Speed Queen and when I went to the store, it was recommended by them.
Originally posted on SpeedQueen.com
Yes, I recommend this product
Performance
Quality
Value
So fast!
DesireeK
10/10/2024
I hope this is the last dryer I ever have to purchase! It replaced a top-of-the-line Kenmore Elite from the early 2000s that came with the house when I bought it. I couldn't use it on normal heat b/c the plastic parts were off-gassing toxins! It worked fine on low or no heat, I thought....I didn't realize how bad it was until I got my new Speed Queen! It is so fast and efficient! I LOVE the LED interior light and the lint trap guard.
Originally posted on SpeedQueen.com
Yes, I recommend this product
Performance
Quality
Value
Great Quality
BBAL
10/8/2024
Dryer working great so far. Superior quality as compared to prior machine, which was a different brand.
Originally posted on SpeedQueen.com
Yes, I recommend this product
Performance
Quality
Value
Best Clothes Dryer we ever owned!
Cumland
10/7/2024
This is the best clothes dryer we have ever owned!
Originally posted on SpeedQueen.com
Yes, I recommend this product
Performance
Quality
Value
Best machine ever!
Shellyron
10/6/2024
I now have both the washer and dryer & I am in love with both!!! Will not have another brand but speed queen! Can't say enough good about them!
Originally posted on SpeedQueen.com
Yes, I recommend this product
Performance
Quality
Value
Best dryer
TerryJo
10/5/2024
This is one of the best dryers I have ever owned. So much better than that stupid samsung washer and dryer.
Originally posted on SpeedQueen.com
Yes, I recommend this product
Performance
Quality
Value
Disappointed
Megan01010101
10/4/2024
We purchased this machine from our local appliance store. The first time we used the dryer it made a horrible noise. From past experience it sounds like the rollers. I contacted the store and was told I have to use the warranty. Have to call the warranty department on an item I literally just purchased. I expected better quality for the amount of money spent.
Originally posted on SpeedQueen.com
No, I do not recommend this product
Performance
Quality
Value
It's terrific!
Jvfamf
10/3/2024
I have the washer machine and so far is strong! So now I have the dryer!
Originally posted on SpeedQueen.com
Yes, I recommend this product
Performance
Quality
Value
Built well
Tj1776
9/29/2024
So far so good … I've only had them for 2 months. We picked Speed Queen because through the years we have gone through 4 sets of washers and dryers. Speed Queen was recommended because of the quality and the longevity. Plus Speed Queen is made in the USA.
Originally posted on SpeedQueen.com
Yes, I recommend this product
Performance
Quality
Value
Pricey but well worth the cost
redman99k
9/29/2024
When we bought our home several years ago, a Speed Queen washer and dryer set was included. Based on the documents we had, that set was many many years old. They eventually reached end of life and needed to be replaced. We went the cheap route and purchased used on the digital marketplace. Long story short, we went through 3 washers and 2 dryers in 5 years. Growing tired of this situation, we decided to just bite the bullet and purchase a new Speed Queen washer and dryer set.
They are fabulous - very quiet and gets the job done. A bit pricey - but as we found out, you get what you pay for, and the manufacturer warranty is also top of the line. We'll never need to purchase another washer and dryer set. I have no doubt that this Speed Queen set will still be working for the next owners of our home.
Originally posted on SpeedQueen.com
Yes, I recommend this product
Performance
Quality
Value
These are the best!
Bassnbud
9/26/2024
We purchased both washer and dryer. The clothes come out of the washer clean! The dryer does a great job drying the clothes. Worth the money!
Originally posted on SpeedQueen.com
Yes, I recommend this product
Performance
Quality
Value
Wish you could dial in your dry tome
JacqUes
9/22/2024
Only choice for drive time is 60 or 30
Would like to dial in desired time
Originally posted on SpeedQueen.com
Yes, I recommend this product
Performance
Quality
Value
Speed Queen Creek
NotAllowedToDoTheLaundry
9/21/2024
For washers and dryers, we have only ever spent our hard earned money on Speed Queen products. We bought our first washer and dryer set in 2012, and really loved the durability. We left this set for the next homeowner when we sold the house and moved to Arizona. Our next home included a "super fancy pants" LG washer and dryer. For me, LG is the absolute worst quality brand for anything, and I will never purchase their products. The washer had no agitator, and my wife hated it. It washed ok for about a year, but began leaving clothes dirty. After less than an 8-year product life, we kicked the LG garbage to the curb and spent our own money on a new Speed Queen set. I don't like shelling out over $2,000 for appliances, but I know we are getting a quality product and getting our money's worth with Speed Queen. We are extremely satisfied and happy to be using Speed Queen again for laundry.
Originally posted on SpeedQueen.com
Yes, I recommend this product
Performance
Quality
Value
Excellent dryer!
Sparky97
9/17/2024
Simple yet has all the features needed. Excellent performance!
Originally posted on SpeedQueen.com
Yes, I recommend this product
Performance
Quality
Value
Washing Machine
fkarm
9/16/2024
I've only had it for 2 weeks, so far so good. Check back in 5-10 yrs
Originally posted on SpeedQueen.com
Yes, I recommend this product
Performance
Quality
Value
Great Dryer!
jsinger
9/16/2024
I've been using this dryer for a year now and I've enjoyed it so far. I've had no problems with it and it's been very easy to use. My kids can use it with ease!
Originally posted on SpeedQueen.com
Yes, I recommend this product
Performance
Quality
Value
Good Dryer except . . .
Deb B
9/13/2024
I like the Speed Queen DR5004WG Dryer, however, if I had it to do over again I would have spent the extra $$ for the DR7004WG. There are really only two problems - first is the end of cycle buzzer does not work. There is nothing in the Owner's Manual about how to turn it on and off and once we finally located something about it on the internet it worked once or twice but never again. We contacted both Speed Queen and our dealer and they were about as clueless about the issue as we were. They did come back and say - "you're right" there is nothing in the owner's manual". Anyway, it still doesn't work to this day - I finally just gave up and live without it. Even when it did work those few times it was so quiet I couldn't hear it unless I was extremely close to the unit. We contact Speed Queen with no resolution. The other issue with the DR500 vs the DR700 is there is no indication of how much time is remaining in the cycle. I knew that from the beginning and thought it wouldn't matter but, in hindsight, it does.
Originally posted on SpeedQueen.com
No, I do not recommend this product
Performance
Quality
Value
Working Great
KimK
9/11/2024
Had LG washer and dryer. Washer broke after 1.5years - not fixable per LG. Went to Appliance store and asked for something that will never break. Recommended Speed Queen which I had already investigated online based on my time at the laundromat and was thinking about. Bought both the washer and dryer. They are simple and they work and with a 5 year warranty. Clothes are cleaner than ever and always dry! I expect it to keep working for years - no more laundromat!!
Originally posted on SpeedQueen.com
Yes, I recommend this product
Performance
Quality
Value
Okay
Katy Blasz
9/11/2024
Sturdy machine, light inside when you open the door.
Originally posted on SpeedQueen.com
Yes, I recommend this product
Performance
Quality
Value
Great dryer
Gardner
9/10/2024
This is our first Speed Queen purchase and we are very impressed with the quality of this dryer. I think it will last us many years.
Originally posted on SpeedQueen.com
Yes, I recommend this product
Performance
Quality
Value
The Best Washer and Dryer
Fairfield County
9/8/2024
Could not be any happier with our new Speed Queen Washer and Dryer. Commercial grade, strong, durable and quiet
Highly recommend this product and brand
Originally posted on SpeedQueen.com
Yes, I recommend this product
Performance
Quality
Value
A Good Laudry Pair
Don62
9/7/2024
Wr just bought this pair really too early for a review. One month old. So far so goof
Originally posted on SpeedQueen.com
Yes, I recommend this product
Performance
Quality
Value
